Privacy Policy

PRIVACY POLICY

1. General Information

This Privacy Policy governs the way Telix doo, headquartered at Bulevar Slobodana Jovanovića 2, 21000 Novi Sad, Serbia, processes personal data of users of the website www.telix.rs, in accordance with the General Data Protection Regulation (GDPR – EU 2016/679) and the applicable legislation of the Republic of Serbia.

2. Data Controller

The controller of your personal data is:

Telix LLC
Address: Bulevar Slobodana Jovanovića 2, 21000 Novi Sad, Serbia
Email: office@telix.rs
Phone: +381(0)21-489-0-489

3. Data We Collect

We may collect the following categories of data: technical data (IP address, browser type, device, operating system, access time), and data that you voluntarily provide through the contact form or by email (name, surname, email, phone number, message content).

4. Purpose of Data Processing

Your data is used solely for the following purposes:

• to respond to your inquiries or messages sent through the website,
• to improve the functionality and content of the website,
• for internal statistical analysis and traffic measurement.

Data will not be used for marketing purposes without your explicit consent.

5. Legal Basis for Processing

The processing of personal data is based on: your consent (Article 6(1)(a) GDPR), when you voluntarily fill out a contact form or send us an email; and the legitimate interest of the website owner (Article 6(1)(f) GDPR) for maintaining and securing the website.

6. Cookies

The website may use cookies to improve functionality and user experience. Users can delete or block cookies at any time in their web browser settings.

7. Data Retention

Your data is stored only as long as necessary to fulfill the purpose for which it was collected.

8. User Rights under GDPR

Users have the following rights:

• right to be informed about data processing,
• right to access their data,
• right to rectify inaccurate data,
• right to erasure (“right to be forgotten”),
• right to restrict processing,
• right to data portability,
• right to object to data processing.

Requests can be sent via email: office@telix.rs.

9. Right to Lodge a Complaint

If you believe that your data is being processed unlawfully, you have the right to lodge a complaint with the Commissioner for Information of Public Importance and Personal Data Protection.

10. Links to Third-Party Websites

The website may contain links to other websites. Telix doo is not responsible for the privacy practices of those websites.

11. Changes to the Privacy Policy

Telix doo reserves the right to amend this Privacy Policy. All changes will be published on this page and will take effect immediately upon publication.

12. Contact

For any questions regarding data processing and privacy protection, you can contact us at:

Email: office@telix.rs
Phone: +381(0)21-489-0-489
Address: Bulevar Slobodana Jovanovića 2, 21000 Novi Sad, Serbia